Kia Connect refers to connectivity services in the car which provides owners with features such as turning on the ignition remotely and the location of your vehicle, or information including live traffic, and weather forecasts. Kia Connect is fitted with a modem and SIM card and relies on data from a mobile network. Additional functionalities are being added to Kia Connect over time.

Kia partners with Singtel, the parent company of Optus, to provide SIM cards and data. Kia Connect coverage is linked to the Optus 4G network.

Kia Connect is offered to all Kia customers for free for seven years, in line with Kia's seven-year warranty.

Kia Connect is only available when the car is in a good network zone. A working data connection is required to receive information on the phone.

You can register for Kia Connect by either the vehicle infotainment system or through our app which can be found in the App Store or Play Store.

You can unsubscribe via the deactivate button through the vehicle infotainment system or the Kia Connect mobile app

If your car is equipped with Kia Connect, you can find the Kia Connect option through the car infotainment screen to activate it.

Yes, Kia Connect will share details of any important changes with Kia Connect users before the changes will be applied.

1. The left button is used for setting a destination via Voice Recognition.<br>
2. The red, second button from the left is the SOS button used in the event of a breakdown or emergency

It might take long for your vehicle to remotely start sometimes. To avoid battery drainage, when the vehicle engine is not running the vehicle is in a state of "sleep". Therefore, when an Engine Start command is given, a “wake up" message is sent to the vehicle and it takes a little time for the vehicle to boot up and acknowledge the Engine Start command.

In case of any trouble related to Kia Connect please contact our Kia Customer Care team on 131 542.