Brian Hilton Standard Roadside Assistance
Number of Call Outs 4 Per Year
Lockout / Key Retrievals
Lockouts/ Key retrievals will be carried out by our service provider and in most cases will be able to gain entry, however if locksmith services are required, this additional service will be at members expense.
We will attempt to open a vehicle when the keys have been locked in the vehicle. In the event that we cannot open the vehicle, we will arrange for a locksmith to attend. The Member will be responsible for any costs over $70.00 incl. GST payable at the time of service.
Jump Starts
Vehicle jump starts, battery tested on site, alternator and electrical system test plus condition checks of battery clamps and fittings.
Battery Replacement
Our roadside assistance service providers carry a wide range of Exide batteries to suit ALL makes & models of vehicles. If the battery requires replacement, free delivery of new battery service is available. Cost of Battery is at the driver / member’s expense payable at the time of service.
Tyre Change Service
Flat Tyre (If Included)
Flat Tyre Tyre changes will be carried out providing that the member has a roadworthy spare tyre to fit to the vehicle. Assistance will not be provided for damaged wheels, fitting of a tyre to a rim or if a roadworthy spare is not available.
Out of Fuel?
Out of fuel? Forgot to stop in at the last service station? Our roadside assistance agents can carry up to 10L or 50km worth of emergency fuel (unleaded petrol or diesel) and will charge the fuel at driver’s expense.
Towing
Our roadside assistance tow truck services are ready to take your vehicle to a Brian Hilton Motor Group service centre or 50 km in the metropolitan area or 75km in the country areas.
Additional distances and/or destinations can be arranged and quoted upon request.
Vehicle towing limited 3 tonnes.
Click here to read the Terms & Conditions
Brian Hilton Premium Roadside Assistance
Number of Call Outs Unlimited
Lockout / Key Retrievals
Lockouts / Key retrievals will be carried out by our service people and in most cases will be able to gain entry, however if locksmith services are required, this additional service will be at members expense.
We will attempt to open a vehicle when the keys have been locked in the vehicle. In the event that we cannot open the vehicle we will arrange for a locksmith to attend. The Member will be responsible for any costs over $100.00 incl. GST payable at the time of service.
Jump Starts
Vehicle jump starts, battery tested on site, alternator & electrical system test plus condition checks of battery clamps and fittings.
Battery Replacement
Our roadside assistance service providers carry a wide range of Exide batteries to suit ALL makes & models of vehicles. If the battery requires replacement, free delivery of new battery service is available. Cost of Battery is at the driver / member’s expense payable at the time of service.
Tyre Change Service
Flat Tyre (If Included)
Tyre changes will be carried out providing that the member has a roadworthy spare tyre to fit to the vehicle. Assistance will not be provided for damaged wheels, fitting of a tyre to a rim or if a roadworthy spare is not available.
Out of Fuel?
Out of fuel? Forgot to stop in at the last service station? Our roadside assistance agents can carry up to 10L or 50km worth of emergency fuel (unleaded petrol or diesel) and will be supplied free of charge.
Towing
Our roadside assistance tow truck services are ready to take your vehicle to a Brian Hilton Motor Group Service Centre or in the event of an accident to a Brian Hilton Panel Shop or 100 km in the metropolitan area or 125km in the country areas.
Additional distances and/or destinations can be arranged and quoted upon request.
Vehicle towing limited 3 tonnes.
Ambulance. Benefit Limit $400.00
In the event of an accident where the registered vehicle is involved and the driver or immediate family of the driver require the services of an Ambulance as a result of that accident, Brian Hilton Motor Group will assist with the ambulance cost. For reimbursement, you must submit the accident report together with a copy of the ambulance invoice.
Accident/Major Breakdown Accommodation Benefit Limit $300.00
If you should require accommodation in the event of an accident where the registered vehicle is involved and the repairs being carried out on the vehicle are a distance of more than 100 kilometres from your registered residence. The Dealer Auto Assist Program will assist with reimbursement of emergency accommodation costs up to $100 a night, for up to 3 nights (room rate only). This does not include pre-booked accommodation. For the reimbursement of Accident Accommodation, you must submit a copy of the accident report, hotel/motel invoice and vehicle repair invoice.
Car Hire. Benefit Limit $300.00
In the event of a mechanical breakdown more than 100 kilometres from home, that renders your vehicle un-roadworthy for more than 48 hours (excluding weekends, public holidays, workshop and supplier’s delays) we will assist you with the reimbursement of the car hire. For reimbursement of hire, you must submit a copy of the car hire invoice (fuel & insurance costs not claimable) and vehicle repair invoice.
Click here to read the Terms & Conditions
